Traveling by Taxi in Singapore

  1. You can get a taxi by hailing/waving a taxi along the road, queuing at a taxi stand or make a phone booking to one of the many taxi companies in Singapore.
  2. Nowadays, most taxis use LED display sign. The LED display will show the taxi’s availability status. Typically the word “TAXI” appears in green when it is available for hiring. The words “HIRED”, “ON CALL” and “BUSY” will be displayed in red when it is not available. When the driver is changing shift, the location may also be shown on the LED display sign.
  3. During peak periods (e.g. 7am to 9.30am and 5pm to 11pm on weekdays), rainy days or festive seasons, demand for taxis rises. If you are in a hurry, try booking a taxi by phone. Do note that a booking fee is applicable.
  4. Remember that in Singapore, taxi fares must be charged by the taxi meter and are based on a flag down rate, additional surcharges (location, peak hour, etc.) and the distance traveled. The flag down rate ranges from S$2.80 to S$5.00 (depending on the taxi types). You can check with the driver or taxi company on the surcharge and ask for a receipt at the end of the trip.
  5. Premium or limousine taxis (Mercedes Cab, Limo Cab, Chrysler Cab, Maxi Cab, London Cab and Space Taxi) are also available in Singapore. Premium taxi charges are not so different from regular taxi charges if you get it by queuing at a taxi stand or waving along the road. However, you’ll be charged premium rates if you make a phone booking and specifically request a premium or limousine taxi.
  6. If you know specifically which routes you prefer, tell the driver. Otherwise, s/he’ll drive based on his preference.
  7. Please check for your belongings before you leave the cab. make sure you have all your belongings with you. If you have left something, call the taxi company immediately. Chances to recover your lost items are higher if you remember or note down the taxi’s license plate number and driver’s name.
  8. Taxi payments can be made using cash, NETS, Ex-Link or credit card. Please note that a surcharge of 30 cents applies for every NETS transaction and a 10% administrative charge on top of total taxi fare is applicable for credit card payment. Before getting in, please clarify with the driver what mode of payments s/he accepts since some of the drivers do not understand how to operate the NETS or credit card payment device.

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